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Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. My porcelain tiles were very slippery (dangerous) when wet and in an attempt to make my tiles slip resistant I used a product that etched the porcelain tile floor to make it more slip resistant when wet. My tile floor is certainly much more slip... Read More

Q. We have a polished travertine kitchen floor. Cranberry juice was spilled on the floor; causing a dulling affect in small areas. We typically have our stone professionally cleaned every 3 years and it is not due for another year so I was wondering... Read More

Q. There are dark areas on my new granite seat in the travertine shower stall. I've been trying to dry out the areas with a fan and a hair dryer over a week, but they haven't returned to the normal color. How long should I wait for the... Read More

Q. The installer of my granite countertop used a color enhancing and impregnating sealer.  I wish he would have asked if I wanted the deepened color. Is there any way to return the granite to the original color and then reseal with non enhancing... Read More

Q. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? A. This is a common condition, especially if the floor is new. When the marble is installed, it... Read More

What You Need to Know About Silicon Impregnator Removal When it comes to silicon impregnator removal, the results will vary depending on what type of surface the impregnator was applied to, how long it has been there, and what methods you are using... Read More

A string mop is preferable to a sponge mop. A sponge mop has a very small surface area, and can easily pick up sand and debris which will scratch the floor. It has been shown that after several swipes with a sponge mop, you are only spreading the... Read More

Depending on which machine you use the more weight the better. If your using a single disc machine use at least 75 pounds. It is important that your machine operate properly with the added weight. For this reason make sure you operate at least a 1 ½... Read More

The larger, heavier machines are much faster at grinding, honing and polishing granite. The large Italian grinders work well but many companies do not have access to them. Many of them also require 220 volts which can be difficult to get in certain... Read More